SAISA Business — Delete account

Request deletion of your account and associated personal data. You do not need to install the app or sign in to send this request.

Haddii aad rabto in akoonkaaga iyo xogtaada shakhsiga ah la tirtiro, email noo soo dir. App-ka dib uma rakibaysid, mana aha inaad marka hore gasho.

Email a deletion request

Or email saisabusiness.app@gmail.com with the subject “SAISA Business account and associated data deletion request”. Include your account email and business name. Do not send your password, bank PIN, or identity documents unless a secure verification method has been agreed.

What happens next

SAISA reviews the request and verifies that it is yours. Sending an email does not immediately delete any data.
SAISA sign-in is shared across SAISA apps. We clarify whether you want to leave Business only or delete the shared SAISA identity, and explain the effects on other SAISA apps before proceeding.
If you own a shared business, export records you need and tell us whether ownership should be transferred or the business closed. We will help resolve ownership without deleting another person’s records without authority.
Once verified, we delete the account and associated personal data within the agreed scope, including relevant profile information and uploaded personal files. We confirm completion and explain any records that must be retained for legitimate legal, security, or fraud-prevention reasons and their retention period.

Uninstalling the app or signing out does not delete your account. Account deletion is not the same as cancelling an existing subscription; mention any active subscription in the request so support can resolve it with you.